Privacy Policy

Data protection is of utmost importance to STUDIO ELLE, which wants to ensure maximum openness and transparency with regard to the processing of users’ personal data.  For this reason, this document explains how users’ personal data is processed and protected.

The Owner of the user’s personal data.

STUDIO ELLE S.r.l. (“STUDIO ELLE”) is the Owner of the personal data submitted and is therefore responsible for the processing of the data provided online, in accordance with the applicable data protection law.

STUDIO ELLE S.r.l.

VAT no. 00745930131

Headquarters: Via A. Diaz, 42/44 m- 22017 MENAGGIO CO

Register REA: CO-162065

Place of data storage.
Data collected from users are stored within the Spazio Economico Europeo (“SEE”) and will not be transferred to and processed in a country outside the SEE.

Subjects who have access to the data.

The user’s data may be shared within STUDIO ELLE and may be transferred to the partners who deal with marketing, the management of the company server and the website www.studioelletextile.it.

User rights.

  1. Right of Access: the user has the right to request information regarding his personal data in our possession at any time. The user may contact STUDIO ELLE, which will provide all personal data by e-mail.
  2. Right of portability: whenever STUDIO ELLE processes the user’s personal data through automated means based on the user’s consent, or based on an agreement, the user has the right to obtain a copy of the data transferred to the user or another party, in a commonly used format, in a structured and electronically readable form. This includes only personal data sent to STUDIO ELLE by the user.
  3. Right of rectification: user has the right to request rectification of personal data if they are incorrect. He/she may also request completion of the data if it is incomplete
  4. Right of Deletion: user ha the right to request the deletion of any personal data processed by STUDIO ELLE at any time, except for the following situations:

– the user has an open order that has not yet been shipped, or has only been partially shipped;

– the user has an open debt with STUDIO ELLE, regardless of the method of payment;

– the user is suspected of, or has fraudulently used, our services within the past three years.

For any purchase made, we will retain the user’s personal information regarding the transaction in accordance with the accounting rules.

  • Right to object based on legitimate interests: user has the right to object to the processing of personal data based on STUDIO ELLE’s legitimate interest. STUDIO ELLE will not continue processing personal data unless it can demonstrate a legitimate basis for processing, which overrides the user’s interests and rights or for legal reasons.
  • Right to object to direct marketing: user has the right to object to direct marketing, including profiling carried out for direct marketing. In this regard, it should be noted that the user can opt out of direct marketing by following the instructions in each marketing email.
  • Right to Restriction: user has the right to request that STUDIO ELLE restrict the processing of his personal data under the following circumstances:
  • if user objects to STUDIO ELLE’s processing based on a legitimate interest, STUDIO ELLE will restrict all processing of such data until the legitimate interest is verified;
  • if user claims that personal data is incorrect, STUDIO ELLE must restrict all processing of such data until its accuracy is verified and any resulting changes are adopted;
  •  if the processing is not legitimate, you can object to the deletion of personal data and instead request a restriction of their use.

Ways of exercising user rights.

STUDIO ELLE has dedicated personnel at its Customer Service Department who can handle requests regarding the user rights listed above. Customer Service can be contacted at: privacy@studioelletextile.it.

Right to complain to a competent supervisory authority.

If the user believes that STUDIO ELLE is processing personal data incorrectly, his may contact us at the above address. In addition, the user has the right to file a complaint with a competent supervisory authority.

Updates to our Privacy Policy.

Updates to our Privacy Policy may be necessary. The most recent version of the Policy is always available on our website. Users will be informed of any material changes to the Privacy Policy, for example with regard to the purpose of processing personal data, the identity of the Data Controller or the rights of users.

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PRIVACY POLICY FOR DIRECT MARKETING

Why do we use personal data?

We use your personal information to send you commercial offers, informational surveys, and invitations via email, text messages, and phone calls.

The email address is also used to collect user reviews of services rendered by STUDIO ELLE.

What kind of personal data do we process?

We will process the following categories of personal data: contact information such as e-mail address, telephone number, and zip code;

Who has access to personal data?

The data is used by STUDIO ELLE staff to provide the services mentioned above as well as by partners dealing with marketing, management of the company server and the website www.studioelletextile.it.

The email address is also provided to the partner dealing with the collection of reviews regarding the services rendered by STUDIO ELLE.

STUDIO ELLE does not transfer, sell or exchange users’ personal data with third parties for marketing purposes outside the STUDIO ELLE group.

What is the legal basis for processing personal data?

The processing of the user’s personal data is based on the consent given by the user when agreeing to direct marketing.

Right to withdraw consent:

The user has the right to withdraw consent to the processing of personal data at any time and to object to direct marketing or the use of email for the collection of reviews.

By doing this, STUDIO ELLE cannot send any further direct marketing offers or information based on the user’s consent.

The user can opt out of direct marketing by following the instructions in each marketing email.

How long is personal data kept?

We retain personal data for direct marketing until you withdraw your consent. 

PRIVACY POLICY FOR COOKIES

A cookie is a small text file that is saved and, during subsequent visits, retrieved from the user’s system or mobile device. If you wish to use our services, you implicitly agree to the use of such cookies.

How do we use cookies?

We use permanent cookies to store the home page selected by the user and related information, in case the user has selected the relevant acceptance while accessing the site.

Cookies allow us to collect statistical data and user data in aggregate and individual form for analytical tools in order to optimize the site and present the most relevant marketing material to the user.

Who has access to personal data?

The data is used by STUDIO ELLE staff to provide the services mentioned above and to collect statistical data in order to optimize the site and present relevant material to the user as well as by the operator of the website www.studioelletextile.it.

How long is personal data kept?

STUDIO ELLE does not store personal data. Cookies can be easily deleted from your system or mobile device using your browser. For instructions on managing and deleting cookies, visit the help section of the browser you are using. You can also disable cookies or receive a notification whenever a new cookie is sent to your system or mobile device. If you disable cookies, you will not be able to use all the features of the STUDIO ELLE website.

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